"I had a wonderful experience at Floss yesterday! The office staff could not have been more welcoming and friendly. Sheetal, the hygienist, did a wonderful job cleaning my teeth and Dr. Bishop paid close attention to detail. Thank you all for my most pleasant experience at Floss!"
Excellent professional service. Got some good tips on maintaining good oral hygiene.
Courteous; efficient, kind. Dr. Bishop is great
Professional and efficient. I look forward to being a patient with you all.
The whole staff is amazing. I felt at home. Definitely recommend this office. I didn't feel like they were trying to get every penny out of me. I felt I could trust them.
Dr. Bishop was good. Pulled my teeth out fast. Was painless too.
This morning I had the best dental visit of my life! Odd thing to say I know. Bijal was the best hygienist ever and by far. Not only did she do a great job it was almost pleasant. Sara, the dentist that saw me was great too. Will be sending more of my family.
I really like everyone at Floss Dental. I do prefer having my teeth cleaned by a Hygienist instead of the dentist. Also, I am used to getting a "goodie" bag when I leave the cleaning appt. with floss and toothbrush in it. I have not ever gotten anything when I leave except kindness and another appt. I do wish that was different. But everyone treats you with dignity and respect and I feel as though I am getting good dental care.
This has been by far my favorite dental place to go too. They are super easy to reach and call you back super quick if you leave a message. They get you in if you have are in need of emergent care unlike some dentists in the Southlake that I have experienced. Everyone in the SL Floss location have always gone above and beyond to help and have always been so nice. You can tell that they are all very serious about giving great customer service and taking care of the patient.
Best Dentist Ever!!! Dr. Forney even called and texted several times over the weekend check on my husband after his extensive dental work. If you are within a 30 minute drive from Stone Oak, she is well worth the drive!! We highly recommend her and her amazing team!
Dr. Forney is a fantastic dentist, and the whole team is engaged, caring, and efficient. My visit to Dr. Forney's office was the best experience I've ever had with a medical professional. I never imagined that I could actually enjoy going to the dentist. She's awesome!
Dr. Forney and her staff are SO sweet and extremely caring. They were so understanding about me being a little anxious in dentist's offices and really put me at ease. They gave me tons of options as to what kind of dental work I could consider without EVER pushing me or making me feel pressured to get anything done. The hygienist was all about making me feel comfortable and at home and was very gentle. After my teeth whitening I CANNOT stop smiling!! I feel like a supermodel! Also, they offer an amazing plan for people without dental insurance. I absolutely adore this office and I am done searching for a dentist, Dr. Forney is it!
Floss Dental is the absolute best. I've been going there for several years and I would not even consider going anywhere else for my dental needs. Everybody is friendly, facilities are excellent and their #1 goal is to make you comfortable while there. I love you guys!
JL louie Partida
I love FLOSS- I am a big kid when it comes to needles. FLOSS understands this phobia. Dentist numb me with minimal or no pain felt. Looking forward to my new smile... Kudos to office staff just the same- they are kind, professional and laugh at my silly sense of humor woot woot!!
I love the Floss concept! It's a chic place, modern, updated, non stuffy, non scary, with some very warm and understanding people working there. Olivia and the rest of the girls are friendly and helpful. The Dr is the best dentist I have ever gone to. I would never have dental work done anywhere else. I drive from Plano to go there too! If you have dentist fears, this place will change that for you. These girls rock!
I love Floss! The ladies are so sweet and informative and the extraction dr is the best! I had to get my wisdom teeth pulled and it was quick, easy, and painless (with the help of meds of course). He made me feel comfortable and helped me calm my nerves. Definitely recommend this dental office!
Floss in southlake is legitimately the best customer service I've ever experienced. They keep an eye on whose appointments are coming up and greet you by name when you walk in the door, immediately offer you water or magazines, let you know how long the dentist will be, etc.
When I got back into the chair, I was chatted with, spoken to like a person, and walked through what they were going to be doing that day. They understood and accommodated for my anxiety about needles, especially the Novocaine shots (which are super, super, uncool, in general) and were sweet about the whole thing. They took the time to make sure everything was lined up correctly when they had finished, and sent me on my way quickly and sweetly. They never tried to talk me into a product, or slip the purchase by me.
Love it here. Definitely recommend.
I absolutely love Floss Dental and the super friendly and helpful staff. I recently relocated from the Chicago Area and needed to transfer my Invisalign treatment and Dr. O'Connor was in contact with my Dentist back in Chicago right away and picked up right where I left off.
This is not the typical Dentist Office, they've done a great job of creating a modern contemporary environment, it almost feels spa-like. It's the ideal place for patients like myself that run their life off Outlook as they're always on time.
From the friendly hello you get when you walk in the door from Hollie, to Heather and Dr. O'Connor's great care, I would recommend Floss Dental to anyone that is looking for exceptional service with such caring and professional people.
IT WAS good job and and i feel very good went go to my appointment next time
Excellent service and have never waited more than a minute to be called back! Advanced technology, warm staff, and quick yet thorough service makes for a great trip to the dentist!!! Highly recommended!
Great place. Easy to get into. I loved how nice the staff was to work with. I would recommend to anyone! I had a great experience!
Another successfully painless cleaning. (I could get use to painless dentistry.. the last place I use to go to was a nightmare [I'd come outta there looking and feeling like I was a human pincushion] for like 10+yrs). The staff there know what their doing for sure, everyone I interacted with was uber nice and knowledgable. After my cleaning I had a impromptu root canal I did after the cleaning (holy shit that was painless too! whoooa, I was a huge pansy about it too :/ at the beginning ). A few days right after getting a root canal the part right above my gums stopped hurting.
Their staff is very friendly and attentive. Dr Paiva is really cool and she knows what she is talking about. They are very professional about everyhting and can also joke around which is nice in a dentist's office.
Ashley Hoffman Smyth
My experience with Floss and Dr. Paiva (in particular) has been awesome. I made an appointment knowing that I had some outstanding dental work that had to be done. Making the appointment, my concern was their acceptance of my insurance. Diamond talked me through their policy and verified my insurance and set my husband and I up for inital X-rays and cleanings. She made this process extremely easy. *Side note- I had called two other dental practices about my insurance and they never returned my call. Day of the first dental appointment- I was greeted and taken back immediately for X-rays and evaluation. I spoke with two Dental Assistants that were very clear about the multiple X-ray (picture) taking process. I was asked several times if I was comfortable or if I needed water or if I would like to watch tv. This was much more of a customer service type environment than any dentist practice I have been to. *Another side note- they played amazing music- ie Mashup of Spice Girls and David Guetta. This will win me over every time.
The team at Floss is terrific. Kind, thoughtful, professional, efficient. Just had a checkup followed by fillings and whitening. I'm so impressed & will be bringing my whole family.
I went to Floss today and was very pleased. I have not been to a dentist in over 5 years because I hate going to the dentist. Floss was friendly, comfortable and informative. The high tech equipment allows the patient to see most of what the dentist is seeing and the recommended treatment. I will return to this dentist on a regular basis.
Hate the dentist? Well you won't after you start going to Floss. Amanda has helped me not only by getting me the right plan to straighten my teeth but taking a step farther and helped me with finances. She did more work than she needed to to make sure I could afford the treatment I needed. The staff is always friendly and they make you feel comfortable even when you're getting uncomfortable work done. The atmosphere is professional and friendly.
I couldn't ask for a better experience.
My first time at this office to get a cleaning. Have to say the whole staff was amazing! From the moment they called me in to the moment I walked out I felt like I acquired a friendly relationship with everyone there. The office itself is well kept with a professional and clean setting. From the start it was wonderful hospitality. Got a tour of the office, was checked on frequently, and hygienist and doctor were very courteous and provided me with information on how to maintain a healthy smile. Will definitely be coming back for my next visit. Keep up the good work.
This is the hippest, coolest, most inviting dental office I've ever been to! I went in for my check-up and the staff was truly wonderful! The front desk gal greeted me with a warm smile and offered me water (Cold or room temp! Choices!? I hate cold water so I was already impressed!) The music was unlike any other office I've been to. No 70s 80s and 90s here (thank god!!) they played an awesome mix of today's hits, a little hip-hop and some electronica. I didn't feel like I was in my moms dentist office! I was brought back right away and my X-rays were taken as well as some photos of my teeth. It was cool that they actually had photos for me to see what was going on. I've never looked at my teeth so closely before and it was really eye opening. Dr Paiva came in a went over every single image they took! She sat with me for a good 20 mins going over my X-rays and photos and answered all my questions. Instead of just telling me I needed some cavities and leaving she explained the exact disease process and what to expect in the upcoming appointments. She was super warm and friendly. I loved that she really took her time with me and didn't seem rushed or that I was just another patient. I then got my teeth cleaned which was done very throughly but a kind hygienist. I immediately scheduled the rest of my fillings for the following week and actually look forward to going back! Keep it up, Floss, you are defiantly bringing dentistry into the modern era!
Jerry my hygienist was so amazing very thorough and knowledge-able. Best and most friendly hygienist in a while !
The team at Floss Dental on W 38th far exceeded my expectations during my first visit. My boyfriend had just broken up with me minutes before my dental appointment, and I was slightly emotional, but it turned out that being at the dentist was the best place I could possibly be. They treated me like family, and I am so grateful.
In addition to their kindness, the quality of care was great as well. I was impressed.
Sweet Caramel Christ. How have I not reviewed Floss yet?
I wish Yelp would let you give just one review six Stars. That one place that you believe is truly above everywhere else you've been.
Floss would definitely get my Sixth Star.
Let me make this very clear to start my review. I HATE THE DENTIST! I loathe going to dentists. I always feel gross, and judged, and nervous out of my skull. I harbor no pro-dentist biases. I just need to be clear!
Laura R. told me about how great this dentist office was that she had started going to named Floss. She said I had to give them a call, dentistry fear or not. I called expecting to be scheduled two months down the road. I've never gotten a quick dentist appointment in my life, what would make Floss any different?
To my chagrin, they got me in within a week and a half (and that's only because my schedule conflicted with earlier appointments). I called about two days before my appointment and broke down just how scared of the dentist I was. They told me it wasn't a problem and told me I could have nitrous through my cleaning. They couldn't have been nicer.
I walk in for my appointment and it was if they already knew me. My hygienist walked me back to my little dental chair after giving me a full tour of the offices. They have TVs in front of every patients' chair (except mine the first time). Very clean, very comforting.
We knocked out my cleaning easily. I swear every staff member must have known how retardedly frightened I was because it felt like every one stuck their head in to ask if I was alright or ask how I was doing.
I had been putting off the dentist for easily six or seven years. It's been a long time. Dentists scare me. Combine my dentist fear with 6 years without a checkup and I was convinced that the next time I went in, they'd pull half my teeth, and give me 2,367 root canals in a row.
They couldn't have calmed me down better. Explained my xrays to me on a big TV screen, and told me that besides a little more brushing, my teeth are actually pretty damn healthy. My old dentist would go out of his way to focus on what I wasn't doing. Floss made sure to encourage good I was doing for my teeth.
As awesome as my first appointment was, my follow up appointment is where Floss really blew me away. I showed up about 10 minutes early to my appointment and immediately they were apologizing for running behind schedule. They told me it would be a *GASP* "30 minute wait" and acted as if they had shot my grandmother.
They insisted I go get something to eat while I wait. I told them I'd feel awful coming in for a cleaning with a mouthful of food.
"Oh it's fine! It's out fault we're running late! Not yours!"
They then insisted they give me a coke. Again, right before a cleaning?
They were so apologetic for making me wait 30 whole minutes that they then offered me a beer.
I'm sorry... did my dentist office just offer me a beer?
"Yeah! We have a fridge full of them, really it's not a big deal. We feel awful for making you wait."
Finally I agreed to a little bottle of Pellegrino and waited maybe 15 minutes. My hygienist came out and told me "I am supposed to be with another patient right now, but I know you trust me, so she can wait." While finishing my cleaning, the Michael Jackson death story broke on CNN. Yes, I learned about Michael Jackson dying in my dentist chair watching a big TV. My hygienist and I were cracking all sorts of awesome jokes. You rarely find a hygienist who can make a good Michael Jackson joke.
In addition to amazingly friendly service for a simple delay (Most dentists would have just had you sign in and wait 30 minutes without mentioning a delay) they offered to squeeze in my free teeth whitening that day too since they felt bad I had to wait. What kind of medical office offers same-day procedures?!
I have always been greeted with a smile, and they did great work. My teeth improved instantly. I never thought I'd enjoy going to the dentist, but I love Floss.
Nazanin Nena F.
Amazing overall experience! I went to the Quadrangle location and had excellent service from start to finish. I really enjoyed the modern technology and being able to see my xrays and photo images of my teeth from the chair. Honest and friendly. Would recommend to anyone.
Definitely not your typical dentist office! Our last dental plan had us going to old, run-down dental offices that were so crammed full of people it felt like a cattle call, so we jumped at the chance to get on a new dental plan and see if we could find a dentist we liked. That led us to Floss, and we could not be happier.
Nice, well decorated offices? Check
Leather couches? Check
Flat screen TV's to watch while you are having your cleaning done? Check
The staff seems to go above and beyond to make you as comfortable as possible and to really discuss what they are doing, why they are doing it, and give you suggestions for better upkeep in the future. I don't think anyone likes to go to the dentist, but Floss at least makes it as pleasant as possible.
I decided I was going to quit my job, so what do you do before you do that? Use your health insurance to get your teeth cleaned! Duh! So I made my appointment and went on over. Since it wasn't too far from my house I was able to get over in plenty of time. They were right on time, have new and up to date magazines waiting to be read and CNN playing on the TV, if you're into that kinda thing.
The technicians were extremely nice. They did my X-Rays and got me ready for my cleaning. The cleaning itself was AWESOME. I'm a smoker, I drink red wine, I have stains. I admit it. They got my teeth back to pearly white before I knew it. I did have a filling that was partially broken and they asked if I wanted to have it fixed. Two more days with insurance, well yes, yes I do. They have an option to get a shot that actually has half the numbing time. I don't know what the fun is in that. I like being numb, drinking water and dribbling down my face. (really I do)
So off to the other room to have my filling extracted and refilled. In between I called my boss. "I'm going to be here for a while" 5 minutes later, literally 5 minutes from beginning to end, new filling. If I'm back in Big D with dental insurance, yup I'll be back!
Recently moved from Houston and was a quite thrilled to find myself back at another FLOSS in Dallas. My appointment with my 6 month cleaning was fantastic. Everyone was so friendly and helpful. The facility is very modern and clean which helps ease any tension of going to the dentist. They walked me through my cleaning and it was a simple process. This dentist office makes going to the dentist enjoyable. Glad to be back at FLOSS!
Where do I start? Well for starters let me just say that I have NEVER been a fan of going to the dentist out of fear of things going horribly wrong! But after having my first experience at FLOSS Dental I can honestly say that I have most definitely gotten over that fear all thanks to the amazing care that the whole staff at FLOSS Dental shown me.
Pros: Affordable, Super beautiful environment, The staff is AWESOME!!!, They actually know what they're doing! Cons: I COULDN'T STAY LONGER=(
Love this place! The staff was very, very friendly. We were seen promptly, which is a huge plus. Highly technological. The initial x-rays are super cool! Not only can you see the film, but you can see inside of your mouth tooth by tooth in HD! It's the coolest thing I've seen in dentistry in such a long time!! The dentist and the hygienist were both professional and informative. The cleaning was thorough, yet gentile. The tech who greeted me and took my x-rays was very courteous. I can honestly say I can not wait until my next appointment in October! Thanks Floss Dental!!!
This place is truly a dental experience, not an appointment. Yes, the staff (dentists included) look like they were cast for their positions based on how beautiful they are, but all that does is add to the strangely chic appeal of this establishment. Going to the dentist is unpleasant as it is... why not sweeten the deal with nice-looking people?
Seriously though, Floss treats a first-time patient well. You get a tour of the facility (they even show you where the tools are sterilized, which kinda makes you wonder about other dentist offices...), and each treatment room has a flat screen TV to which they actually give you a remote in case you want to change the channel! What a concept.
The dentist himself, who introduced himself by his first name (adding to his dude-bro persona, like he would clean your teeth then challenge you to a game of beer pong), actually did my cleaning, which I don't think has ever happened my entire life. He was awesome. The tech who'd taken my x-rays assisted him, so it was like I had a whole team just to clean my teeth.
I was in and out of there in less than an hour. No underhanded billing practices (told me what I owed and billed the rest to insurance). They tried to upsell me an invisalign retainer, but not aggressively at all. I'll be back in 6 months for sure.
Joseph and his team are so wonderful. It clearly shows how passionate they are in their work. Every single one of them from the head dentist to his assistants and receptionists. I have really bad teeth and needed a lot of work, (I had a cavity on every single tooth) but not once throughout this process have I felt overwhelmed by this daunting task, or lesser than other patients because of my poor dental health. Those kind of actions have gone so far, and this staff exemplifies them to the utmost. They all work very hard to make sure that you feel completely comfortable and understand everything from x-rays, to procedure, to financials. The conversations never feel one sided, and the staff will never talk about you in the room as if you are not there (They always make sure you are included in their conversations about their patient) Everyone genuinely listens to your concerns and are willing to change treatment plans and procedures around your needs in a heartbeat. When assigning prescriptions, they go above and beyond in making sure you know how to and are comfortable with administering the medication. If you are looking for a dentist that will take care of you, please take a chance on these guys.
I had my first appointment with Dr. Joe today. Even though I was more than 20 mins late to my appointment (accidentally went to the one on Cedar Springs first), front desk was able to accommodate me in their schedule! BTW they are located on Oaklawn and right across the street from Eddie V's and Equinox gym. I filled out about 3pgs of first visit paper work (only took 5 mins), and didn't wait long at all until they were ready for me. I had my X-rays taken by Yessie (hope I spelled her name right). She was nice, friendly, and really good at explaining how to position myself on these x-ray machines that I've never used. Then she took me to wait for Dr. Joe in one of the upstairs pt rooms. I love the view in the room, and they have TVs and music playing in the office! Anyway, Dr. Joe was great! He was professional, knowledgable and thorough with explaining everything I need to know. A cleaning procedure was recommended for me during the visit. Before they began, prices and billing was explained to me so they give me a chance to view the bill and decide whether or not to get the procedure, which I thought was very thoughtful!!
Long story short, I will definitely go back to visit, the Oaklawn Floss office was professional yet fun and friendly.
I arrived about 10 minutes early for my appointment as I am a new patient here. I did the entry paperwork and about 15 min past my appointment time I was called up stairs. The entry is very nice with modern white couches and TV so the wait didn't seem long.
I came in because I had a crown from 10+ years ago fall out and wanted to compare doctors. I went to another dentist and my first visit with them I had zero cavities or issues but only 6 months later when I went back in I mysteriously had 9 million things to fix with outrageous prices. I wanted a second opinion so I came to FLOSS.
Dr. Rob was super helpful and explained every part of the exam to me in detail then showed me the trouble areas. He told me what was important to get taken care of right away and what could wait if needed. The woman in charge of billing was super nice and showed me the break down of what it would cost out of pocket and what my insurance would cover.
They were able to do the procedures I needed same day and I don't know if I'm just older and it hurts less but let me tell you the pain was extremely minimal. A little bit of pressure and sensitivity but otherwise it was a walk in the park compared to what I remembered as a child.
I started at 10:20 and walked out by 2pm with very minimal waiting.
I highly recommend all of the staff at FLOSS and I will be referring my friends.
I had a really great experience at Floss Lakewood. I have only had one dentist my entire life, so I was very nervous to try out a new one upon moving to Dallas. I really like how they walked me through everything that was going on with my mouth/ teeth! They were able to show me in xray and digital photo form where my problem spots were which was very reassuring to me. Dr. Bhakta was great!! He actually performed my dental cleaning himself which had never happened at my old dentist. Everyone was super nice and helpful and I will definitely be returning. Unfortunately, I do have to have some dental work done so I will be updating my review after that!
Dr. Bhakta is very committed to the wellbeing of my teeth. He is tenacious and encouraging. He's the first dentist to help me create a treatment plan the sounded like "this can improve" after we do some work and tweaks. Very optimistic and honest. I really like him and his work ethic. Not something I've said about a dentist in a LONG time. I highly recommend him and the gracious staff at this location.
the doc was great. He made my dental experience comfortable. He cleaned my teeth and was gentle. He educated me on my teeth and the work that needs to be done. I felt at ease. Which typically is not something to say about going to the dentist. From start to finish, the doc and his team made my dental visit a great experience. I have been to the Floss in uptown and I saw this one in my neighborhood and decided to come. You still get the great experience of Floss but now closer to home.
I was a little worried scheduling due to the reviews from a year ago. The team assured me that the dentist that was there a year ago is no longer there and assured me new doc is great. I had to find out myself. Glad I did. Floss Lakewood will now be my family dentist. Thanks
I had the BEST experience at Floss in Coppell! I have had horrible experiences in the past with dental work and I was very nervous! The staff at Floss were attentive, kind and patient. My dentist Dr. Mahmood was amazing! She talked me through every step, was incredibly gentle, and very professional!
These guys are great! Dr. Wright and Dani especially! My hygienist is pretty awesome too! 🙂
Great people, atmosphere and service. Thank you for taking such good care of our family!
My mother-in-law highly recommended that my husband and I check out Floss Dental in Coppell, Texas. We currently live in Irving but are familiar with Coppell so we thought we'd try them out!
I had the BEST experience today! My hygienist (I cannot remember her name but she was awesome) introduced herself and walked me around the office since she knew it was my first visit. Her hospitality made me feel welcome and excited to come back for my next cleaning!
Dr. Barclay and the rest of the staff was wonderful. I went in because I was having issues with fillings I had gotten from another office. She fixed everything and they even whitened my teeth. I'm so happy to have finally found my new dentist office.
Fantastic Staff!!!! Dr. Jacobson is professional and attentive to her patients dental needs. If you need a dentist, you must come here!
I love my Floss hygienist--she is personable and efficient at the same time, listens to my concerns, and always remembers me and things about me. She does a terrific job with my teeth and answers questions well. They do seem to run a little behind on appointment times--usually 15-20 minutes but this or more seems the norm for many places but the care they provide to me is worth the minor inconvenience. My dentist there has changed 3 times in the 3 years I have been going, but they seem more stable now. My current dentist has been with me for a while and she too is personable and answers questions well about my care and discusses my issues and concerns with me in as much detail as I desire. Parking is convenient and always available. Overall, not perfect but pretty darn good--I would give them a 4.5/5 but can't, so 5 it is!! I am sticking with them.
Very kind people, efficient, and friendly. They have been working with me for years to fix numerous problems that had developed over time. We set out a one year timetable and got it all done. The office is very busy but they try to keep everything flowing and on time, and I have never had to wait long to get in. I noticed some of the other reviewers seemed to think that this is a spa where they can check in and out on time, but remember this is a busy medical practice, and sometimes delays happen. If you find a dental office or medical practice where delays never happen you might wonder why the places is so unbooked 🙂 Traffic at 5th and Lamar is no pleasure, but the parking garage is free with easy access and you can always lope over to whole foods or Wahoos or Z Tejas for lunch afterwards, so that's nice! very happy to have them as my dental providers
Probably the best dentist I have ever visited in my entire 33 years on this Earth. Seriously this place is extremely top notch. The entire staff is friendly, the dentists are extremely nice and thorough. They literally go over every picture they take of your teeth. I think I found a dentist office I will continue to go to for the rest of my life.
It is always great to come to Floss! The staff greets you with a smile on their faces and all are very knowledgeable in the department they work at, from the front desk reception with insurance and appointments, to the dental hygienist, and dentists themselves.
On this visit today I had 3 teeth extracted by none other than, Dr.Herzog! He is a very happy man and enjoys the work he does. Throughout my procedure he was sure I felt no pain and was quick to stop the bleeding without hesitation. To be very honest, when they said the "Owner" would be removing my teeth, I expected to see a much older uptight man, but I was greatly surprised to be met by this wonderful young who knew what he was doing! His staff definitely gleans from him and follows his lead. Everyone was happy, courteous and friendly Floss seems like a wonderful place to work, very familial.
The best part of my visit the the $300 savings. Dr.Herzog saw that I being a (disabled non-insured) senior citizen, gave me favor and reduced my bill!
Thank you Dr.Herzog, Thank you Floss Staff!!!
When I was first told about floss dental I was unsecured to weather it was a good place or not. I've had bad experience with multiple dentist, I felt that they focus more on getting the money than your smile. When I first went to floss dental I had a small and painful accident with one of the dentist that made me second guess my self about goin again. Thanks God I decided to keep going because ever since my smile is wider than before, my cleanings are the best and the staff are extremely nice and helpful. They work with you and your insurance but the most important thing is that they care for your smile and not the money.